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- Items must be in new and original condition.
- Item must be returned within thirty (30) days of receipt of goods unless otherwise noted below.
- All returns must be processed through Return Form Processing
- All returns must be 100 percent complete and contain ALL original manufacturer boxes and manufacturer packing materials.
- Returns must have original UPC codes on the manufacturer boxes and contain all manuals, blank warranty cards and other accessories and documentation that was originally provided by the manufacturer.
- Items Damaged in Transit: All damage claims must be reported to us within 7 days of receiving the merchandise. Please save all of the shipping boxes if the item(s) were damaged in shipping. The shipping companies (UPS/FedEx) will come out to inspect the merchandise and the boxes in which they were shipped.
- Please call or email our customer service department for any Damaged / Defective items and we will work to make sure the problem is promptly resolved.
- You are responsible for the return shipping.
- Items returned that are not in the original or damaged manufacturer packaging are subject to a minimum 15% restocking fee.
